Frequently asked questions to help you buy a voucher, a gift box or an item - AUBERGE DU PONT D'ACIGNÉ
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format, allowing you to customize and offer it without delay. The recipient can then book their dates at the AUBERGE DU PONT D'ACIGNÉ establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in several formats, such as the tasting menu with or without drinks, or the special Mother's Day box. At AUBERGE DU PONT D'ACIGNÉ.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift voucher directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at AUBERGE DU PONT D'ACIGNÉ.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or opt for in-store pickup when finalizing your order. Digital delivery is immediate, while mail delivery and in-store pickup are subject to the conditions of the establishment AUBERGE DU PONT D'ACIGNÉ.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, for a unique experience at AUBERGE DU PONT D'ACIGNÉ.
How do I create a group fund and invite people?
To create a kitty and offer a gift box from AUBERGE DU PONT D'ACIGNÉ, select this option during your online purchase. You can then invite participants by email or via a shareable link, and customize your gift box as you wish. Enjoy immediate digital delivery and secure payment directly to the establishment AUBERGE DU PONT D'ACIGNÉ.
How can I choose the amount for a gift card?
You can choose the amount of your gift voucher from the gift boxes offered by AUBERGE DU PONT D'ACIGNÉ, which correspond to different gastronomic experiences and budgets.
How can I log in to my account?
To access your account, go to the login page of our website and enter your email address as well as your password. If you have forgotten your password, use the 'Forgot Password' option to reset it. AUBERGE DU PONT D'ACIGNÉ.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. You will then be able to restart your selection of gift boxes for AUBERGE DU PONT D'ACIGNÉ.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can customize them to your liking at AUBERGE DU PONT D'ACIGNÉ.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the desired item. You can also empty your entire cart using the dedicated option on our AUBERGE DU PONT D'ACIGNÉ website.
How do I purchase or give a gift box?
To offer a gift box from AUBERGE DU PONT D'ACIGNÉ, choose your gift box from our options, add it to your cart, and personalize it with a message. You can then send it immediately in digital format or print it to give as a gift.
Can we give a gift certificate and let the recipient choose the experience?
Yes, our gift boxes allow the recipient to choose the experience that suits them. They can select from our various offers, such as the tasting menu with food and wine pairings or the gastronomic lunch menu, to fully enjoy their stay at AUBERGE DU PONT D'ACIGNÉ.
Can I modify or cancel my order?
The modifications or cancellations of your gift box order depend on the specific conditions of AUBERGE DU PONT D'ACIGNÉ. You can choose and customize your box according to your preferences, with immediate digital delivery for flexible booking at the establishment.
Is the gift box customer service reachable by email?
You can reach us by email at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, for a pleasant and hassle-free experience at our establishment AUBERGE DU PONT D'ACIGNÉ.
Is the gift box customer service reachable by phone?
The customer service of AUBERGE DU PONT D'ACIGNÉ is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also email us for any questions regarding your gift box.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information. AUBERGE DU PONT D'ACIGNÉ.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about gift boxes. The opening hours are displayed on the contact page of our establishment AUBERGE DU PONT D'ACIGNÉ.
Is there a dedicated customer service for gift boxes?
A dedicated customer service team is at your disposal for any questions regarding your gift box. You can book your dates with the establishment and fully enjoy your culinary experience at AUBERGE DU PONT D'ACIGNÉ.
Is there a dedicated FAQ for gift boxes?
Here you will find answers to your questions about using your gift box for AUBERGE DU PONT D'ACIGNÉ. This guide explains how to book your dates and make the most of your gastronomic experience.
Is spa access included in my gift box?
Access to the spa is not included in the AUBERGE DU PONT D'ACIGNÉ gift boxes.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has the same services as other customers of AUBERGE DU PONT D'ACIGNÉ, subject to reservation conditions and availability.
Is the detail of the services included in my gift box specified?
The details of the services included in your gift box are indicated on the box itself or in the accompanying information booklet. You will find the proposed menus, such as the 6-course tasting menu or the lunch gastronomic menu, as well as the included drinks. To fully enjoy your experience, AUBERGE DU PONT D'ACIGNÉ welcomes you in a soothing setting by the Vilaine.
Is parking included in my gift box?
The AUBERGE DU PONT D'ACIGNÉ gift box does not include parking. The establishment is located on the edge of the Vilaine River, in a peaceful setting near Rennes.
Is breakfast included in my gift box?
The AUBERGE DU PONT D'ACIGNÉ gift boxes do not include breakfast. The included services vary depending on the chosen box, with menus ranging from 3 to 6 courses, and possibly drinks.
Is special attention given to the recipient of a gift box?
AUBERGE DU PONT D'ACIGNÉ pays special attention to gift box beneficiaries, with exceptional products, food and wine pairings, and a touch of whimsy for an unforgettable culinary sharing moment. You will enjoy instant cuisine and subtle flavors, in a soothing setting by the Vilaine.
Is a welcome drink included in my gift box?
Your gift box includes a glass of champagne, three glasses of wine paired with the dishes, a water, and a hot drink, depending on the options chosen. Enjoy this gourmet experience at AUBERGE DU PONT D'ACIGNÉ.
Should we bring towels to the Spa?
Towels are provided by the establishment AUBERGE DU PONT D'ACIGNÉ.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. AUBERGE DU PONT D'ACIGNÉ offers a variety of menus and options to meet your needs.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital or paper format. The gift boxes are available in several options, such as the tasting menu with or without drinks, or even the special Mother's Day gift box. Digital delivery is immediate, and you get the best rate directly from our establishment AUBERGE DU PONT D'ACIGNÉ.
Do you offer preferential rates for bulk purchases?
Discount rates are available for bulk purchases of gift boxes at AUBERGE DU PONT D'ACIGNÉ.
Do you offer an advantageous and personalized solution for works councils (CSE)?
AUBERGE DU PONT D'ACIGNÉ offers custom solutions for corporate committees, with preferential rates and customization options for unforgettable moments by the Vilaine.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can provide us with your order number as well as the new address. We will update your information so that the recipient can fully enjoy their culinary experience at our establishment AUBERGE DU PONT D'ACIGNÉ.
How can I leave a review for my gift box?
To share your feedback about your experience at AUBERGE DU PONT D'ACIGNÉ, log in to your customer account and follow the instructions to leave a comment. Your feedback is valuable to us.
How can I contact the store?
For any questions regarding your gift box, you can consult the reservation and validity conditions directly on our website or in the box. The beneficiary can book their dates at the AUBERGE DU PONT D'ACIGNÉ establishment.
Is there a dress code for the gift box?
For your meal at AUBERGE DU PONT D'ACIGNÉ, smart casual attire is recommended to fully enjoy the gastronomic experience in this relaxing setting by the Vilaine.
From what age can I get a treatment?
AUBERGE DU PONT D'ACIGNÉ offers gift boxes for gastronomic experiences, without specifying a minimum age to benefit from them. You can offer these culinary sharing moments to whomever you wish.
Is it absolutely necessary to make a reservation?
To enjoy your gift box, a reservation is required at AUBERGE DU PONT D'ACIGNÉ.
How can one access the hotel from the airport?
To get to AUBERGE DU PONT D'ACIGNÉ from the airport, it is recommended to take a taxi or rent a car, as the establishment is located near Rennes, on the edge of Vilaine. The exact address is Le Pont d’Acigné, in Noyal-sur-Vilaine.
Is the establishment accessible to people with reduced mobility?
AUBERGE DU PONT D'ACIGNÉ, near Rennes, welcomes you in a soothing setting by the Vilaine. The establishment takes pride in offering an unforgettable culinary experience, with exceptional products and cuisine of the moment. Accessibility for people with reduced mobility depends on the facilities of AUBERGE DU PONT D'ACIGNÉ.
Are pets allowed in the establishment?
AUBERGE DU PONT D'ACIGNÉ does not explicitly state its policy regarding pets. It is therefore recommended to check directly with the establishment to know the conditions for accommodating animals.
Where can I find the menus?
The menus are available directly on the AUBERGE DU PONT D'ACIGNÉ website, where you can choose from different options, with or without drinks, for a gourmet meal by the Vilaine.
What are the hours of operation?
The hours of AUBERGE DU PONT D'ACIGNÉ vary depending on the day and the season. For a family meal or with friends, the establishment welcomes you in a soothing setting by the Vilaine, near Rennes.
Is there parking available near the establishment?
AUBERGE DU PONT D'ACIGNÉ is located on the edge of the Vilaine River, offering a peaceful setting near Rennes. The availability of nearby parking depends on the conditions of the AUBERGE DU PONT D'ACIGNÉ establishment.
What are the delivery methods for gift boxes/vouchers?
The AUBERGE DU PONT D'ACIGNÉ gift boxes can be sent immediately by email or delivered by mail. The recipient can then book their dates directly with the establishment.
Is postal delivery offered?
AUBERGE DU PONT D'ACIGNÉ offers to send its gift boxes by post. The box is sent immediately in digital format, allowing you to offer it without delay.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for gastronomic experiences at AUBERGE DU PONT D'ACIGNÉ. Additional items are not available for order or delivery.
Is the gift box available in physical format?
Yes, the AUBERGE DU PONT D'ACIGNÉ gift boxes are available in physical format. You can also choose a digital version for immediate delivery.
Is the box presented in a neat packaging?
Yes, the AUBERGE DU PONT D'ACIGNÉ gift boxes are presented in an elegant and careful packaging, ready to give for an unforgettable culinary sharing moment.
Is the gift box available in a digital format (e-gift box)?
Yes, you can offer a digital gift box for AUBERGE DU PONT D'ACIGNÉ. The recipient will receive their gift box by email and can book their dates directly with the establishment.
Can the gift box be sent directly to the recipient?
You can have the gift box delivered directly to the recipient when placing your order. The box is sent immediately in digital format, and you pay the best rate directly to the establishment AUBERGE DU PONT D'ACIGNÉ.
Do you deliver gift boxes internationally?
The gift boxes from AUBERGE DU PONT D'ACIGNÉ are available for international delivery, with varying shipping costs and times depending on the destination. You benefit from immediate digital dispatch for customization and secure direct payment to the establishment.
What are the delivery times for gift boxes by mail?
The AUBERGE DU PONT D'ACIGNÉ gift boxes are sent immediately in digital format after purchase, allowing for quick and flexible use.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order for an immediate digital delivery. The lucky recipient can then book their dates at the AUBERGE DU PONT D'ACIGNÉ establishment.
Is express delivery available?
The delivery of your gift box can be immediate in digital version, for quick use at AUBERGE DU PONT D'ACIGNÉ.
How can I track my order?
To track your gift box order, log in to your account on our website. There, you will find the details of your purchase and be able to track its shipment. The lucky recipient can then book their dates at our establishment AUBERGE DU PONT D'ACIGNÉ.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail according to your preferences. Digital delivery is immediate and customizable, while the physical box is shipped to the address of your choice. Enjoy the culinary experience at AUBERGE DU PONT D'ACIGNÉ.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is 2 to 5 business days. You will receive your gift box directly at your home to offer to your loved ones at our establishment AUBERGE DU PONT D'ACIGNÉ.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your gift box remains valid for a new reservation at AUBERGE DU PONT D'ACIGNÉ. You will be able to enjoy our cuisine of the moment and our food and wine pairings during your next visit.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the AUBERGE DU PONT D'ACIGNÉ establishment. The lucky recipient can book their dates with the establishment and enjoy their culinary experience with peace of mind.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the conditions of AUBERGE DU PONT D'ACIGNÉ. The beneficiary can book their dates with the establishment to fully enjoy their gastronomic experience.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. For an unforgettable meal by the Vilaine, AUBERGE DU PONT D'ACIGNÉ welcomes you in a soothing setting near Rennes.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability conditions of AUBERGE DU PONT D'ACIGNÉ. The beneficiary can book their dates at the establishment to enjoy their gift box.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box depends on the conditions specified at the time of purchase. AUBERGE DU PONT D'ACIGNÉ welcomes you in a soothing setting by the Vilaine for an unforgettable culinary experience.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability of AUBERGE DU PONT D'ACIGNÉ. The lucky recipient can book their dates with the establishment and enjoy their culinary experience with peace of mind.
Can I convert my gift box into a gift card?
It is not possible to convert your gift box into a gift certificate. You can use it to book a gastronomic experience at our establishment AUBERGE DU PONT D'ACIGNÉ.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
AUBERGE DU PONT D'ACIGNÉ offers special gift boxes for particular occasions like Mother's Day, with tasting menus and elegant accessories. You can explore these offers on our website to find the one that suits the event you wish to celebrate.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
AUBERGE DU PONT D'ACIGNÉ offers gift boxes suitable for various occasions, including birthdays, Mother's Day, or gatherings with friends. You will find tasting menus with food and wine pairings, as well as special gift boxes including culinary accessories to extend the pleasure at home.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by AUBERGE DU PONT D'ACIGNÉ are official and guaranteed without intermediaries. You benefit from the best rate by purchasing directly from the establishment, with secure payment and immediate digital delivery.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the AUBERGE DU PONT D'ACIGNÉ gift boxes correspond to those offered by the establishment, with tasting menus and drink options similar to those available on site.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the AUBERGE DU PONT D'ACIGNÉ establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box from AUBERGE DU PONT D'ACIGNÉ.
Is online payment secure?
The online payment for your gift box is secure, directly processed by the establishment AUBERGE DU PONT D'ACIGNÉ.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order, directly with AUBERGE DU PONT D'ACIGNÉ.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique gastronomic experience at Auberge du Pont d'Acigné. Each box allows you to enjoy a tasting menu or a gastronomic meal at our establishment, with exceptional products and carefully selected food and wine pairings. Discover our offers for an unforgettable moment at Auberge du Pont d'Acigné.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms of AUBERGE DU PONT D'ACIGNÉ.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery for quick and flexible use at AUBERGE DU PONT D'ACIGNÉ.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes. Payments are secure and direct to the establishment AUBERGE DU PONT D'ACIGNÉ.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our website are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at AUBERGE DU PONT D'ACIGNÉ.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on the AUBERGE DU PONT D'ACIGNÉ website.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. Auberge du Pont d'Acigné offers unforgettable culinary experiences by the Vilaine, near Rennes.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at AUBERGE DU PONT D'ACIGNÉ. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to the AUBERGE DU PONT D'ACIGNÉ establishment.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Simply check its validity and usage in the general terms and conditions of our establishment AUBERGE DU PONT D'ACIGNÉ.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. The payment is secure and direct to the establishment AUBERGE DU PONT D'ACIGNÉ.
Do you accept vacation checks?
AUBERGE DU PONT D'ACIGNÉ accepts vacation checks for the purchase of gift boxes, subject to the establishment's conditions.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your online order. This message will be included with the gift box you will give to your loved one at AUBERGE DU PONT D'ACIGNÉ.
Can we add options to your gift box offers?
The gift boxes from AUBERGE DU PONT D'ACIGNÉ can be customized with options depending on availability. For example, you can add a chef's apron or homemade jam to certain gift boxes. The details of the options are specified when selecting your gift box at AUBERGE DU PONT D'ACIGNÉ.
Do you offer premium packaging for gift boxes sent by mail?
AUBERGE DU PONT D'ACIGNÉ offers premium packaging options for your gift boxes sent by mail. You can customize the packaging during your online order.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion. Auberge du Pont d'Acigné offers specific gift boxes like the Mother's Day box, including tasting menus and culinary accessories.
How do I request a refund for a gift box purchased online?
To request a refund for a gift box purchased online, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment AUBERGE DU PONT D'ACIGNÉ.
If a paper gift box is lost, can you issue a new one?
In case of loss of your AUBERGE DU PONT D'ACIGNÉ paper gift box, a duplicate can be issued subject to availability. The immediate digital sending of your gift box avoids any loss, with the possibility of customizing it according to your wishes.
Can partially used gift boxes be refunded?
Partially used gift boxes from AUBERGE DU PONT D'ACIGNÉ cannot be refunded. The beneficiary can book their dates directly with the establishment to fully enjoy their gastronomic experience.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is perfectly possible to exchange a gift box for another of equal or greater value at AUBERGE DU PONT D'ACIGNÉ, subject to the establishment's conditions.
Does the right of withdrawal apply to the purchase of a gift box?
The AUBERGE DU PONT D'ACIGNÉ gift boxes are non-exchangeable and non-refundable, as they correspond to service provisions.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent depends on the purchase conditions. At AUBERGE DU PONT D'ACIGNÉ, the lucky recipient can book their dates at the establishment to enjoy their gift box.
What should I do if the received box is damaged or contains an error?
If your AUBERGE DU PONT D'ACIGNÉ gift box is damaged or contains an error, please provide us with a photo of the box as soon as possible. We will process your request promptly according to the establishment's conditions.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of an AUBERGE DU PONT D'ACIGNÉ gift box depends on the general terms and conditions of sale of the box, which are available on its description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use the gift box before its expiration date, it unfortunately can no longer be used. We recommend checking the validity conditions at the time of purchase to anticipate any eventuality, at our establishment AUBERGE DU PONT D'ACIGNÉ.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, AUBERGE DU PONT D'ACIGNÉ does not issue any credit. We invite you to check the specific conditions at the time of purchase.
How can I redeem the cashback?
The gift fund is available as a gift box that you can give or use to book a tasting menu at our establishment AUBERGE DU PONT D'ACIGNÉ.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box from AUBERGE DU PONT D'ACIGNÉ are 14 days from the date of your request, subject to the terms of purchase.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The AUBERGE DU PONT D'ACIGNÉ gift boxes are neither exchangeable nor refundable. Once the purchase is made, it will not be possible to cancel the order.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for reservations made with a gift box, particularly during special events or exceptional closures. Check the available dates when making your reservation at AUBERGE DU PONT D'ACIGNÉ.
Is booking with a gift box subject to availability?
The reservation with a gift box at Auberge du Pont d'Acigné is subject to availability. To fully enjoy your gastronomic experience, it is recommended to book your dates as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your AUBERGE DU PONT D'ACIGNÉ gift box.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift voucher, you will need the number on it. This number is essential to validate your reservation at AUBERGE DU PONT D'ACIGNÉ.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the establishment's availability. Close to Rennes, Auberge du Pont d'Acigné welcomes you in a soothing setting by the Vilaine for an unforgettable moment.
Can I use my gift box on holidays?
The use of your gift box at AUBERGE DU PONT D'ACIGNÉ may be subject to special availability on holidays. We recommend checking the available reservation dates directly on our website to plan your gastronomic experience.
Can I freely choose my dates with a gift box?
With a gift box from AUBERGE DU PONT D'ACIGNÉ, you can book your dates according to the establishment's availability. The recipient of the gift box can freely choose their booking dates based on the availability of AUBERGE DU PONT D'ACIGNÉ.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with Auberge du Pont d'Acigné. The lucky recipient can book their dates with the establishment and enjoy their gift box.
Can I make a reservation by phone with my gift box?
Reservation by phone with a gift box is possible according to the conditions of the AUBERGE DU PONT D'ACIGNÉ establishment.
Can I make a reservation by email with my gift box?
You can make your reservation by email with your gift voucher. Auberge du Pont d'Acigné welcomes you in a soothing setting by the Vilaine for an unforgettable moment.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This box allows you to enjoy a gastronomic moment with peace of mind, with exceptional products and carefully selected food and wine pairings at AUBERGE DU PONT D'ACIGNÉ.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher, such as a tasting menu or a gastronomic menu. Any additional options, such as extra food and wine pairings, are at your own expense. AUBERGE DU PONT D'ACIGNÉ welcomes you in a soothing setting by the Vilaine for an unforgettable moment.
Is my gift box personalized?
Your gift box is nominative under the name of the beneficiary indicated at the time of purchase. It allows you to book your dates at our establishment AUBERGE DU PONT D'ACIGNÉ.
Can my gift box be used all at once?
Your gift box for AUBERGE DU PONT D'ACIGNÉ can be used in one go, for a gourmet meal by the Vilaine. You can book your dates directly with the establishment and fully enjoy the culinary experience offered.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for a gastronomic experience at AUBERGE DU PONT D'ACIGNÉ. It allows you to book a tasting menu or a gastronomic menu of your choice, in our establishment on the edge of the Vilaine.
Is my gift box valid in only one establishment?
Your gift box is valid for a gastronomic experience at AUBERGE DU PONT D'ACIGNÉ, located in Noyal-sur-Vilaine. You can choose from our tasting menus and enjoy an unforgettable culinary moment in our establishment.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your gift box is possible depending on availability and the conditions of the AUBERGE DU PONT D'ACIGNÉ establishment.
Can someone else use my gift box?
The gift box you received is personalized and reserved for your personal use. You can book your dates at Auberge du Pont d'Acigné to fully enjoy your gastronomic experience.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested when using your gift box according to the establishment's conditions. AUBERGE DU PONT D'ACIGNÉ offers menus with or without drinks, as well as additional options such as food and wine pairings.
Is an ID required upon arrival when using a gift box?
Upon your arrival at AUBERGE DU PONT D'ACIGNÉ, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
AUBERGE DU PONT D'ACIGNÉ does not accept pets in its establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and choose your reservation dates directly on our website. The lucky recipient can book their dates at the AUBERGE DU PONT D'ACIGNÉ establishment.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest and enjoy your culinary experience at AUBERGE DU PONT D'ACIGNÉ.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions, depending on the availability at the AUBERGE DU PONT D'ACIGNÉ establishment.
What are the check-in and check-out times?
The arrival and departure times at AUBERGE DU PONT D'ACIGNÉ are set to allow you to fully enjoy your gastronomic experience. For the exact hours, please refer to the conditions of your gift box.
What services are included in a gift certificate?
The services included in your gift voucher depend on the chosen box set. You can enjoy a 6-course tasting menu, with or without drinks, or a gastronomic lunch menu, all in a soothing setting by the Vilaine river. The details are specified on your AUBERGE DU PONT D'ACIGNÉ gift voucher.
What is the difference between a gift box and a free amount voucher?
A gift box from AUBERGE DU PONT D'ACIGNÉ allows you to choose among different gastronomic experiences, such as tasting menus or gourmet meals, while an open amount voucher gives you the freedom to pay for a service to the tune of the amount of your choice.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to fully enjoy your culinary experience at AUBERGE DU PONT D'ACIGNÉ.
How do I use a gift box during booking?
To use your gift box at AUBERGE DU PONT D'ACIGNÉ, book your dates directly with the establishment by mentioning your unique code. The recipient can choose from the proposed menus, with or without drinks, for an unforgettable gastronomic moment.
Can the gift box be transferred to a third party?
The AUBERGE DU PONT D'ACIGNÉ gift box can be given to a third party without any issues. It is possible to indicate this during the order or to change the beneficiary later.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box is possible according to the conditions specified at the time of purchase, in our establishment AUBERGE DU PONT D'ACIGNÉ.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment AUBERGE DU PONT D'ACIGNÉ.
What is the validity period of a gift box?
The validity period of a gift box from AUBERGE DU PONT D'ACIGNÉ is 3 years. You can choose and customize your gift box according to your preferences, with immediate digital delivery for flexible use.
Are children allowed?
AUBERGE DU PONT D'ACIGNÉ welcomes children in a soothing setting by the Vilaine river, perfect for a family meal. Exceptional products and instant cuisine are offered for an unforgettable moment, regardless of the guests' age. Enjoy this culinary experience with your family at AUBERGE DU PONT D'ACIGNÉ.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of your gift box does not spend the entire value, the remaining balance cannot be used. In case of exceeding the value, an additional payment will be required according to the conditions of the establishment AUBERGE DU PONT D'ACIGNÉ.
Is the spa access private?
Access to the spa at AUBERGE DU PONT D'ACIGNÉ is included in certain services. Details are specified in the conditions of your gift box.
What types of gift boxes do you offer?
We offer gift boxes for unforgettable gastronomic experiences, including tasting menus with food and wine pairings, gourmet meals, and special offers like our Mother's Day gift box. These boxes are available with or without drinks, to suit all preferences, at our establishment AUBERGE DU PONT D'ACIGNÉ.